Robert Pilkington Life & Executive Coaching customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
My contact details:
Post:
Little Glyn, Compton Abbas, SHAFTESBURY, Dorset, SP7 0NH, GB
Telephone:
01258920288
Email:
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
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Names and contact details
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Addresses
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Date of birth
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Purchase or account history
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Payment details (including card or bank information for transfers and direct debits)
We also collect or use the following information to provide services and goods, including delivery:
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Racial or ethnic origin
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Political opinions
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Religious or philosophical beliefs
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Health information
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Sex life information
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Sexual orientation information
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
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Consent
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Legitimate interest:
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My business is a Life and Executive Coaching business with no employees. I work as the coach. The only information I collect would be information that the coachee (i.e. the individual) voluntarily provides to me or provides because I have asked for it (if it's relevant to understanding the client's goals and objectives and helping them to achieve these)
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Where we get personal information from
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People directly
How long we keep information
I will only retain data relating to yourself for as long you remain a client or for a maximum of 3 months after you cease being one. This information will be kept securely and when no longer needed, will be destroyed. For example, any hand-written notes that I make will be kept locked in a safe and shredded when no longer required
Your data protection rights
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Under data protection law, you have rights including:
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Your right of access - You have the right to ask us for copies of your personal data
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Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
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Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances
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Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances
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Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances
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Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances
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Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent
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You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113